Privacy Policy

Introduction

Welcome to The Purring Lounge's Privacy Policy. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cat boarding services.

The Purring Lounge ("we", "us", or "our") operates a cat boarding facility in Shela, Ahmedabad, and provides related services including day care for cats. This policy applies to information we collect when you book our services or engage with us.

Information We Collect

We collect information that you provide directly to us when booking our services or communicating with us:

Personal Information: Your name, email address, and phone number for communication purposes.

Cat Information: Your cat's name, age, breed, vaccination history, and special care needs to provide appropriate services.

Booking Information: Service type (boarding or day care), dates of service, and special requests.

Communication Records: Records of your interactions with us, including WhatsApp messages, emails, or phone calls.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing and managing our cat care services

Communicating with you about bookings, services, and your cat's care

Personalizing the care experience for your cat based on provided information

Maintaining accurate records of vaccination and health information for safety purposes

Sending service updates, reminders, or promotional information (with your consent)

Analyzing and improving our services

Information Sharing

We value your privacy and do not sell your personal information. We may share information in the following limited circumstances:

Service Providers: We may share information with trusted third parties who assist us in operating our services (such as veterinary services in case of emergency).

Legal Requirements: We may disclose information if required by law or in response to valid legal requests.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We will always seek to ensure that any third parties with whom we share your information respect its security and treat it in accordance with the law.

Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your personal information. However, no security system is impenetrable and we cannot guarantee the absolute security of your information.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access to your personal information

Correction of inaccurate information

Deletion of your information (subject to certain exceptions)

Restriction of processing of your information

Data portability

To exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

The Purring Lounge

Orchid Sky, Shela, Ahmedabad

Gujarat, India 380058

Phone: +91 88661 93979

Email: info@thepurringlounge.com